The current tech savvy generation believes in keeping in sync with the modern times and taking advantage of the advanced technology to have a positive impact on the business. The technological advancements have gone so far that now management of hotel activities can be done through a smart phone using the Hotel mobile software.
The hotelier can keep himself updated with all the guest requests taking place in the hotel while on the go. This freedom to manage a hotel while the hotelier is on the move facilitates better management of different hotel activities and more time for guest interactions.
Through hotel mobile software, the hoteliers can register and manage jobs, access guest list and other information, set custom alerts, access housekeeping data and perform various other tasks easily. Moreover, if required, the hoteliers can access the guest history and repair history of all rooms.
The guest history includes all the complaints, requests and glitches of a guest. All the details retrieved from the guest history allow the hotel managers to understand the needs of a particular guest and provide services accordingly during their future visits. Along with this, the software enables viewing of guest profiles and set custom alerts for VIP guests.
Apart from guest complaint and request handling, the hotel mobile software also helps in proper housekeeping management. The software provides real time room status views and allows instant update of room status directly to PMS. Besides, to keep the hoteliers updated with the key operational metrics, the software provides information on hotel revenue data like RevPAR, ADR, Occupancy Rates and more. Further, a live graph of RevPAR, ADR, and Occupancy Rates can be seen for better and easy understanding of the hotel revenue status.
The combination of all the above mentioned features in the hotel mobile software makes it very convenient for the hoteliers to perform their managerial tasks from anywhere. Moreover, information received by the hoteliers on their smart phone enables them take decisions on different queries, complaints, situations and requests.
This technologically advanced hotel mobile software has given rise to a new approach towards hotel management. This approach is simple, effective and swift, ensuring quality response to guest complaints and requests, better housekeeping management, personalized guest services and much more.