A hotel has many things to offer, with respect to the various services provided by it. It can prove to be the best option when one wants to celebrate an occasion, or to have a holiday plan, or to have a business conference as well. People mainly look out for hotels, accommodations, locations and various industries such as catering and cutlery adding on to the hotel industry, as many people want to take the best decision when they want to plan out a vacation, or hold an important business meeting or plan an exclusive party for their dear ones. Wedding parties and Birthday parties are celebrated in the best hotel in town. Travel destinations do not fail to offer the best service to each occasion and promote them to attract visitors which are unique, and make them their permanent visitors.
Birthday parties are celebrated in most of the hotels Nairobi has nowadays, moving out priorities from private clubs and society gardens. Now, many families invest in celebrating birthday parties in a hotel, by availing their best services. They offer their best quality food, and the maximum hospitality a birthday party should have. They make sure all the guests attending the party, are satisfied with their services and hospitality. From kids, to teenagers, to aged people, birthday parties are organised accordingly with customer priorities.
Nowadays, business conferences are also held in the best hotel a town has. Top Business conferences and board meetings, along with trade fairs, and student conferences are held in hotels with the most efficient management. There are massive halls for trade fairs or educational fairs, whereas there are conference halls for business discussions arranged by a hotel in Nairobi. Arrangements are made in the best possible way, right from arranging tables and mikes, to arranging food for the people who attend. People come back to the same hotel for other occasions if the service live up to the expectations of the customer.
Accommodations come into picture when a family is visiting an exotic location to spend a long vacation. They expect the hotels of these exotic locations to have the best facilities related to hospitality to be provided to them. Some locations have beaches; hence hotels and beach resorts are placed along the coast, for more tourist attractions. Each of the hotel group is investing more money on constructing hotel infrastructures alongside the coast, so that people can avail the facilities of the beach on the hotel’s behalf. They are targeting beach resorts as their ultimate destination to celebrate any occasion, and many hotel groups are including beach resorts as one of the accommodations in their chain of hotels.
There are many aspects to which a hotel should look out for, when it has to be the best hotel in Nairobi. Hospitality, customer services, catering and on time delivery are some aspects to be considered. In the coming year, with the introduction of technology in the hospitality industry, there will be an improvement in customer experience through convenience and wellness schemes. Direct bookings, kiosk for members and ancillary revenue streams are making their way to the hotel industry.