Have your employees ever fumbled with room availability? Have your guests ever wanted to see any number of particular rooms before check-in to ensure they meet their needs? Have you ever spent countless hours emailing potential guests your hotel information only to get behind in other areas of your day to day operations?
If this sounds like you, then it is time you start considering implementing a hotel reservation system software package into your hotel’s infrastructure. The most obvious result of implementing a system like this is that reservations will run much smoother, but there is much more to it than that. You will also begin to see your operations running in a manner you only imagined was possible. It can become a reality though, if you do it right.
For example, it is extremely simple to pull up an interface that will show you all room information, showing you which ones are available, which ones need cleaning or are being cleaned, and which rooms correspond to which rooms.
The software also allows you to view pictures of any room and show your guests right there from the lobby. This relieves you of the responsibility of taking guests to personally show them rooms while the front desk is being left unattended.
With hotel reservation software, you can send direct emails to guests regarding their reservation confirmation and other information about the hotel. This saves you precious time so you can focus on other pressing matters on the property.
Hotel reservation software also makes it possible and simple to create multiple reports. These reports will show you trends in sales and occupancy, and lets you adjust where you see necessary. The software also incorporates the night audit routines and uses reporting from one location. You no longer will have to spend time switching back and forth from one process to another, saving you considerable amounts of time.
If you choose to implement hotel reservation system software (and you should), you are basically helping to ensure your business’s survival. You don’t want to fall into being reactionary in your operations, as this will contribute to your losing your edge.