Your small business is thriving and that small office you created to handle the business is simply not handling the incoming calls from the customers. With the future of your business looking bright, you need to go back and rework that business plan to include some of the business necessities you thought you would not need so soon. A new business often cuts corners here and cuts costs there in order to make for a profitable business beginning. Once the success of the business in clear, a look back can show the top 3 things the original small business phone service has overlooked.

The need for an answering service. When your business first began, a live operator or desk clerk was able to answer all of the incoming calls. But as the business grows, these few lines provided by the phone company may not be able to handle all of the customers needs. Going mobile is another common change when the small business moves into that next phase of development. A PBX phone service can handle all of these new changes without no problem. Your mobile line can be integrated with your phone lines. In this manner, a customer calling with an emergency can be directly patched into your cell phone without divulging the cell phone number to the customer. Integrated voice mail boxes are another feature that customers will be able to depend on with a PBX phone service.

The ability to never close. All small business owners feel that bit of angst when they close the doors of the business for the weekend or a vacation. Running a small business is a 24 hour affair. Customers today expect to find the information they need, even if they call at 2 o’clock in the morning. A PBX system can be set up to move calls from the main location to other phone lines and phone numbers. This means when a client calls and you are on vacation in the Bahamas, that client will be flawlessly diverted to another phone line without ever knowing you are not in the office.

Running your business from anywhere or nowhere at all. The nature of home based businesses is the freedom to run you business in a virtual manner. The clients and customers you deal with every day, have little or no knowledge that they are not calling an office building somewhere. A home based business can grow by leaps and bounds finding the need to run more like a traditional business without the office space. A PBX phone service can help the business to achieve just that. Your virtual office will run just as smoothly as any major corporation.

Change and modification is at the heart of a business. When that business needs to move and change, adjust and readjust to the customer flow and the needs of that business, a PBX phone service can help the business to do just that. A new world awaits the small business phone in a PBX phone service suite.